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US Airways ChoiceSeats Mobile Seatmap

US Airways ChoiceSeats Mobile Seatmap

Mockup of mobile design for US Airways seatmaps. 

US Airways ChoiceSeats Seatmap (Elite view)

US Airways ChoiceSeats Seatmap (Elite view)

View of the seatmap when choosing seats for US Airways flights during the booking workflow. 

US Airways ChoiceSeats Seatmap Legends

US Airways ChoiceSeats Seatmap Legends

Comparison of the legends for Elite and non-elite user views.

Same-Day Standby payment page mobile specs

Same-Day Standby payment page mobile specs

Mobile wireframe with annotations for third-party integration (UsableNet).

SDS reservation details mobile specs

SDS reservation details mobile specs

Mobile wireframe showing standby flight info of a reservation.

Flightcard toggle for Same-Day Standby

Flightcard toggle for Same-Day Standby

Shows how data toggles within the flightcard in cases where users have a Standby flight scheduled.

Same-Day Standby offer page scenarios

Same-Day Standby offer page scenarios

Various ways the UI would display offers based on user status and flight capacity.

Toggle flightcard data (purchased SDS)

Toggle flightcard data (purchased SDS)

Static wireframe of flightcard data toggle

Early SDS prototype

Early SDS prototype

High-fidelity wireframe showing data toggle for standby and confirmed flight info.

Early SDS wireframe edge cases

Early SDS wireframe edge cases

Wireframe showing flightcard UI in cases of standby flights with multiple stops.

Mobile payment page, edit Group 1 Boarding selections

Mobile payment page, edit Group 1 Boarding selections

Mobile view of the UI to make changes or remove the Group 1 Boarding product at the time of payment.

Group 1 Boarding mobile specs

Group 1 Boarding mobile specs

Interactive mobile wireframe of Group 1 Boarding UI along with annotations for 3rd party integration (UsableNet).

Group 1 Boarding offer module

Group 1 Boarding offer module

Module displays based on cabin availability and passenger data during the check-in process.

Embedded Group 1 Boarding module, check-in

Embedded Group 1 Boarding module, check-in

Group 1 Boarding UI embedded in the Trip Options page of the check-in process.

Payment page, edit Group 1 Boarding selections

Payment page, edit Group 1 Boarding selections

Desktop view of the UI to make changes or remove the Group 1 Boarding product at the time of payment.

Group 1 Boarding check-in workflow

Group 1 Boarding check-in workflow

Possible flows for various user conditions for the Group 1 Boarding product.

Mobile Find your trip page

Mobile Find your trip page

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Your trip (formerly 'View reservations')

Your trip (formerly 'View reservations')

New branding standards and new UI shown in this hi-fi wireframe for each of the more than 30 modules on this page

View reservations (before rebuild/rebrand)

View reservations (before rebuild/rebrand)

Snapshot of the site's main hub, "View reservations", before the rebuild/rebrand effort began. 

My trips (formerly 'My Reservations')

My trips (formerly 'My Reservations')

Updated UI for showing status on your most recent trips. 

My Reservations (before rebuild/rebrand)

My Reservations (before rebuild/rebrand)

Snapshot of the My Reservations page before the rebuild/rebrand effort began.

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Choose your flights (formerly Change Flight(s))

Choose your flights (formerly Change Flight(s))

Updating the branding standards and user experience of the Change Reservations tool for aa.com. This screen shows the summary of flights users desire to change (including cost summary and upgrade offer).

Choose your flights (before rebuild/rebrand)

Choose your flights (before rebuild/rebrand)

Snapshot of the tool in production (aa.com) before the rebuild/rebrand.

Change your trip (find flights)

Change your trip (find flights)

Step one (1) of the Change Reservations process for aa.com. Selected eligible flights are pre-poulated with data from the reservation with options to change cabin or fare type.

Change Reservation (before rebuild/rebrand)

Change Reservation (before rebuild/rebrand)

Snapshot of the Change Reservation tool for step one (1) of the process. Shown for comparison and baseline for new UX.

Change your trip workflow

Change your trip workflow

User workflow with various scenarios based on processing travel waivers and refunds. 

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US Airways ChoiceSeats Mobile Seatmap
US Airways ChoiceSeats Seatmap (Elite view)
US Airways ChoiceSeats Seatmap Legends
Same-Day Standby payment page mobile specs
SDS reservation details mobile specs
Flightcard toggle for Same-Day Standby
Same-Day Standby offer page scenarios
Toggle flightcard data (purchased SDS)
Early SDS prototype
Early SDS wireframe edge cases
Mobile payment page, edit Group 1 Boarding selections
Group 1 Boarding mobile specs
Group 1 Boarding offer module
Embedded Group 1 Boarding module, check-in
Payment page, edit Group 1 Boarding selections
Group 1 Boarding check-in workflow
Mobile Find your trip page
mobile-view-res-03.png
Your trip (formerly 'View reservations')
View reservations (before rebuild/rebrand)
My trips (formerly 'My Reservations')
My Reservations (before rebuild/rebrand)
mobile-view-res-01.png
mobile-change-res-02.png
Choose your flights (formerly Change Flight(s))
Choose your flights (before rebuild/rebrand)
Change your trip (find flights)
Change Reservation (before rebuild/rebrand)
Change your trip workflow
 
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Colorado Springs, CO,
United States
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